Payment of co-pays, deductibles and co-insurance are expected at time of service. We accept cash, checks, MasterCard, Visa and Discovery.

Please be sure to bring your current insurance card and photo identification to your appointment.

Understanding your health insurance plan’s benefits and restrictions has become a very difficult task in these days of managed care programs. We shall endeavor to assist you as much as possible however it does remain your responsibility to be aware of the details of your particular policy. Some of the limitations for you to be aware of may include:

Utilizing a specific lab or pharmacy

We have an “in house” lab that is contracted by Quest Laboratories. If your insurance company does not cover labs from this company, you will need to request to be sent to another company’s laboratory for your ordered lab tests. Please check with your insurance company before you have your labs drawn, otherwise you could incur additional fees.

Prior authorizations or referral to be evaluated by a Specialist

Certain insurance companies require that you obtain prior approval before being sent to a specialist provider or have specialized tests that are not performed by our physicians or staff within our clinic. Usually we can obtain an authorization within one or two working days, but sometimes it can take slightly longer.

Assigned provider

Some insurance companies “assign” a primary care provider. You should know the provider to whom you have been assigned. By being assessed and treated by a provider to whom you are not assigned, you are liable for any claims and/or bills that are not reimbursed by the insurance company.

Not following your insurance company’s specifications can result in a patient/family being responsible for payments that their insurance plan would normally cover. Please review your Plan Summary carefully, and contact your company’s Member Services department with any questions. Remember, your insurance coverage is a contract between you and your insurance company. Northside Family Practice is not responsible for services denied by your insurance company.

If you have any questions, you can contact our Billing Department at (770) 517-2145 and they will be happy to assist you.

We are an “in-network” provider with the following major companies. This is not an all-inclusive list and your insurance provider may not be listed. Please contact your insurance company to make sure you are able to visit us for your health care needs.

  • Aetna (HMO, PPO, POS)
  • Amerigroup
  • Assurant Health (card says “Coventry”)
  • Blue Cross & Blue Shield (All – BCBS Anthem we will file a courtesy claim)
  • Cigna (All – HMO, POS, PPO)
  • Coventry (All – HMO, POS, PPO)
  • Humana (HMO, PPO, POS – Do not take Humana Wellstar)
  • First Health Network
  • Medicare
  • Multiplan
  • PHCS-Private Health Care Systems
  • BeechStreet
  • Mailhandlers Benefits
  • Lifewell Plans
  • TRICARE (Active Duty, Prime, Standard, TRICARE For Life, Remote)
  • United Healthcare (including Medicare Supplemental)
  • Golden Rule (Under United Healthcare
  • UMR (Darden)